54.01 Visit Japan Web
Visit Japan Web is the Digital Agency’s portal for completing immigration, customs, and tax-free shopping declarations before entering Japan. The QR codes generated here allow travellers to use fast lanes at major airports and replace the paper arrival card.
Key features
- Pre-arrival registration: Enter passport, flight, and accommodation details up to two weeks before travel. Each traveller needs their own account.
- QR code workflow: Separate QR codes for immigration, customs, and Visit Japan Web fast-track lanes. Screenshots are accepted if the device is offline on arrival.
- Household management: Guardians can manage minor dependants from a single account, streamlining family submissions.
Operational notes
- Update any change in flight or accommodation before departure; edits after landing require manual processing at the counters.
- When entering Japan on a status of residence, present the Visit Japan Web immigration QR and the Certificate of Eligibility—the portal does not replace visa paperwork.
- After receiving a residence card, revisit the portal to register for the automated passport gates for future re-entry.