54.02 Foreign Residents Support Center
The Foreign Residents Support Center (FRESC) is a one-stop hub operated by Japan’s Immigration Services Agency. It offers consultation on immigration procedures, labour issues, and daily-life concerns with interpretation support in multiple languages.
Services
- Administrative guidance: Immigration status, residence procedures, and My Number support.
- Labour consultation: Workplace disputes, contract issues, and referrals to the Labour Standards Inspection Office.
- Daily-life support: Housing, education, and health insurance introductions via partner organisations.
- Hotline: Telephone consultations in English, Chinese, Vietnamese, Indonesian, Nepali, Filipino, Thai, Spanish, and Portuguese.
Visit details
- Location: Otemachi Building 13F, Tokyo. Walkable from Otemachi or Tokyo stations.
- Hours: Weekdays 9:00–17:00 (closed weekends and national holidays).
- Booking: Same-day visits accepted, but phone reservations are recommended during visa peak seasons.